Shipping Policy
Processing Time: Orders typically take 1-3 business days to process before shipment. Our team meticulously inspects and prepares each Damascus steel knife to ensure it meets our quality standards before being dispatched.
Shipping Methods: We offer various shipping options for domestic orders. You can select your preferred shipping method during checkout. Please note that shipping costs and delivery times may vary based on your location and chosen shipping carrier.
Domestic Shipping (within [Country]):
- Standard Shipping: Estimated delivery within 3-7 business days.
- Expedited Shipping: Estimated delivery within 1-3 business days.
- Free Shipping: Occasionally, we may offer free shipping promotions. Please check our website or promotional emails for details
Shipping Address: Please ensure the accuracy of your shipping address during checkout. We are not responsible for orders shipped to incorrectly provided addresses. Contact us immediately if you need to update your shipping information before your order is processed.
Shipping Delays: While we strive to deliver your knives promptly, unforeseen circumstances such as weather conditions, holidays, or carrier delays may impact delivery times. We appreciate your understanding in such situations.
Lost or Damaged Shipments: In the rare event of a lost or damaged shipment, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your Damascus steel knife promptly or arrange for a replacement if necessary.
Questions or Assistance: If you have any questions or require further assistance regarding shipping, feel free to contact our customer support team. We're here to help!